Welcome to the 4Suites support page!

On this page you can find:

  • Answers to your most frequently asked questions (FAQ).
  • Instructions on how to use the 4Suites app.
  • The functionalities of the 4Suites app.
  • Reviews.
Check the FAQ

How can I use 4Suites?

  1. When the location is provided with 4Suites, you will get an automatic email send to you with login credentials.
  2. Log in on the 4Suites App, which can be downloaded from the iOS and Android App Store.
  3. After successfully logging in, you can directly open the desired door or room with your smart phone.

My Access screen

  • After logging you will be directed to the My Access screen.
  • In this screen, you will find lists of doors sorted into 2 tabs: ALL and FAVORITE.
  • Last accessed tab will be one that will be opened when you will open the app.
  • Via the slider you will be able to open doors immediately.
Check the FAQ


  • Hide menu: Hides the menu.
  • Scan QR Code: Will open your smartphone camera in order to scan a QR code.
  • Log Out: Will log out the currently logged user.

Functionalities for hotels, real estate or parks.

  • Clean my room: Determine when your room needs to be cleaned and get a personal messsage when it is finished.
  • Live Chat: A build-in chat system where you can easily chat with administrators or the reception.
  • Pre-check in: Pre-check in en check out with the app. You will no longer have to wait in line at the reception.
  • Roomservice: Order roomservice.
  • Shop Module:¬†Order various products, depending on location.
  • Arrangements: Order various arrangements, depending on location.

What do guests say about the 4Suites app?

Amazing service. I am using the 4Suites app everyday to open the doors and it works perfectly. I am curious to see upcoming updates and new functionalities!

The app works properly! I am using direct access, but I’m curious to see when the next updates will make the app even easier! – Maurits Mooren, Google Play Store, 14-06-2017

I had to adjust to switch to keyless for a while, but when I got comfortable with it, it worked perfectly for me. The service works properly.