Welcome to the 4Suites support page!

On this page you can find:

  • Answers to your most frequently asked questions (FAQ).
  • Instructions on how to use the 4Suites app.
  • The functionalities of the 4Suites app.
  • Reviews.
Check the FAQ

How can I use 4Suites?

  1. When the location is provided with 4Suites, you will get an automatic email send to you with login credentials.
  2. Log in on the 4Suites App, which can be downloaded from the iOS and Android App Store.
  3. After succesfully logging in, you can directly open the desired door or room with your smart phone.
  4. Depending on the location, you can make use of the integrated functionalities that are supported.

Personal Home Dashboard

  • After logging you will be directed to the Personal Dashboard.
  • In your Personal Dashboard, you will find your most relevant information for this moment.
  • The Dashboard will be adjusted based on reservation(s), GPS Location and preferences.
  • Via the slider you will be able to open de most relevant or populair doors immediately.
  • By pressing on the 4Suites logo you will be able to open the door through scanning the QR-Code.
  • Does it have a timer-function? With this you can check in and check out on a location.
Check the FAQ

Navigation

  • Bookings: An overview of all your reservations.
  • Invoices: View all of your digital invoices here.
  • Shared Keys: An overview of all the doors that you have direct access to.
  • Live Chat: A build-in chat system where you can easily chat with administrators or the reception.
  • Settings: Change the settings of the 4Suites application.

Functionalities for hotels, real estate or parks.

  • Clean my room: Determine when your room needs to be cleaned and get a personal messsage when it is finished.
  • Live Chat: A build-in chat system where you can easily chat with administrators or the reception.
  • Pre-check in: Pre-check in en check out with the app. You will no longer have to wait in line at the reception.
  • Roomservice: Order roomservice.
  • Shop Module:¬†Order various products, depending on location.
  • Arrangements: Order various arrangements, depending on location.

What do guests say about the 4Suites app?

Amazing service. I am using the 4Suites app everyday to open the doors and it works perfectly. I am curious to see upcoming updates and new functionalities!

The app works properly! I am using direct access, but I’m curious to see when the next updates will make the app even easier! – Maurits Mooren, Google Play Store, 14-06-2017

I had to adjust to switch to keyless for a while, but when I got comfortable with it, it worked perfectly for me. The service works properly.