Welcome to the 4Suites support page!
On this page you can find:
- Answers to your most frequently asked questions (FAQ).
- Instructions on how to use the 4Suites app.
- The functionalities of the 4Suites app.
- Reviews.
How can I use 4Suites?
- When the location is provided with 4Suites, you will get an automatic email send to you with login credentials.
- Log in on the 4Suites App, which can be downloaded from the iOS and Android App Store.
- After succesfully logging in, you can directly open the desired door or room with your smart phone.
- Depending on the location, you can make use of the integrated functionalities that are supported.
Personal Home Dashboard
- After logging you will be directed to the Personal Dashboard.
- In your Personal Dashboard, you will find your most relevant information for this moment.
- The Dashboard will be adjusted based on reservation(s), GPS Location and preferences.
- Via the slider you will be able to open de most relevant or populair doors immediately.
- By pressing on the 4Suites logo you will be able to open the door through scanning the QR-Code.
- Does it have a timer-function? With this you can check in and check out on a location.
Navigation
- Bookings: An overview of all your reservations.
- Invoices: View all of your digital invoices here.
- Shared Keys: An overview of all the doors that you have direct access to.
- Live Chat: A build-in chat system where you can easily chat with administrators or the reception.
- Settings: Change the settings of the 4Suites application.
Functionalities for hotels, real estate or parks.
- Clean my room: Determine when your room needs to be cleaned and get a personal messsage when it is finished.
- Live Chat: A build-in chat system where you can easily chat with administrators or the reception.
- Pre-check in: Pre-check in en check out with the app. You will no longer have to wait in line at the reception.
- Roomservice: Order roomservice.
- Shop Module: Order various products, depending on location.
- Arrangements: Order various arrangements, depending on location.
What do guests say about the 4Suites app?
Amazing service. I am using the 4Suites app everyday to open the doors and it works perfectly. I am curious to see upcoming updates and new functionalities!
The app works properly! I am using direct access, but I’m curious to see when the next updates will make the app even easier! – Maurits Mooren, Google Play Store, 14-06-2017
I had to adjust to switch to keyless for a while, but when I got comfortable with it, it worked perfectly for me. The service works properly.
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