Welcome to the 4Suites support page!

On this page you can find:

• Answers to your most frequently asked questions (FAQ).
• Instructions on how to use the 4Suites app.
• The functionalities of the 4Suites app.
• Reviews.

How can I use 4Suites?

1. When the location is provided with 4Suites, you will get an automatic email send to you with login credentials.
2. Log in on the 4Suites App, which can be downloaded from the iOS and Android App Store.
3. After successfully logging in, you can directly open the desired door or room with your smart phone.

My Access screen

• After logging you will be directed to the My Access screen.
• In this screen, you will find lists of doors sorted into 2 tabs: ALL and FAVORITE.
• Last accessed tab will be one that will be opened when you will open the app.
• Via the slider you will be able to open doors immediately.

Navigation

• Hide menu: Hides the menu.
• Scan QR Code: Will open your smartphone camera in order to scan a QR code.
• Log Out: Will log out the currently logged user.

Functionalities for hotels, real estate or parks.

• Clean my room: Determine when your room needs to be cleaned and get a personal messsage when it is finished.
• Live Chat: A build-in chat system where you can easily chat with administrators or the reception.
• Pre-check in: Pre-check in en check out with the app. You will no longer have to wait in line at the reception.
• Roomservice: Order roomservice.
• Shop Module: Order various products, depending on location.
• Arrangements: Order various arrangements, depending on location.